This Privacy Policy explains how Pure Space processes personal data when you use the website, request a quote, or arrange move-in or move-out cleaning services.
Depending on your location and the applicable law, you may have rights relating to access, correction, deletion, restriction, objection, and portability of your personal data. You may also have the right to object to processing based on legitimate interests in certain cases.
To exercise a privacy right, submit a clear request using the contact details in this policy and include enough information for us to identify the relevant data. We may ask for additional details to verify your identity or to understand the scope of the request. If a request cannot be fulfilled in full, we will explain the reason where required by law.
We keep personal data only for as long as needed to handle inquiries, manage bookings, provide services, maintain business records, and meet legal, accounting, or dispute-related obligations. When data is no longer required, it is deleted or anonymised in accordance with our internal retention practices.
Any material update will be reflected on this page, and the revised version will apply from the stated effective date. If a change affects how we process personal data in a significant way, we may provide additional notice through the website or by direct communication where appropriate.
We may process identification and contact details, property and access information, booking and appointment details, service scope notes, payment and billing records, communication content, and limited technical data such as device or browser information. Where relevant, we may also process photos or descriptions of the property condition provided for quote preparation or service planning.
We receive data when you submit an inquiry, request a quote, arrange access, confirm an appointment, communicate with us, or provide photos and other service-related details. We also collect certain technical data automatically through the website and may generate internal records related to scheduling, service delivery, and payment handling.
We may use essential cookies to support site operation, session cookies to maintain form or navigation continuity, and preference or analytics cookies to understand usage and improve performance. Cookies are used only for ordinary website administration and service-related functionality.
Where cookies are used, you may manage or block them through your browser settings. Some cookies are necessary for basic site functions, while others support analytics or preference handling. Disabling certain cookies may affect how the website works.
Under the GDPR, we process personal data on a lawful basis that may include performance of a contract, steps taken at your request before entering into a contract, compliance with legal obligations, and our legitimate interests in operating and improving the website and services. Where consent is required, it is requested separately.
Where the GDPR applies, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to receive or transmit your data in a portable form where applicable. If processing is based on consent, you may withdraw that consent without affecting prior lawful processing.
Use the contact details below for privacy questions and rights requests.
We use personal data to respond to inquiries, prepare quotes, confirm property details and access arrangements, schedule appointments, deliver cleaning services, manage payments and invoices, maintain business records, improve website performance, and comply with legal obligations. We may also use limited data to handle disputes, prevent misuse, and support internal administration.
We may share personal data with trusted service providers that support website hosting, communications, scheduling, payment processing, record keeping, or similar operational tasks. These parties are permitted to use the data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data to public authorities, courts, or other parties when required by law, to respond to lawful requests, to protect our rights, or to support the establishment, exercise, or defence of legal claims.
